History of ITAdvantage and Ticketing
In 2001, ITAdvantage was contracted to work with a large ticketing software company to help improve the quality of their ticketing software. ITAdvantage successfully helped improve the software to the point where it no longer required upgrades. A year after ITAdvantage finished the contract, the ticketing software company made a strategic decision to no longer offer or support the ticketing software. A number of the software's clients knew that ITAdvantage had worked on the software, and contacted ITAdvantage to provide technical support. The clients wanted to continue to use the ticketing software, even though they knew there would be no more updates.
By word of mouth and networking of clients, ITAdvantage was supporting over 70 clients using the ticketing software. Seeing so much demand for a ticketing system with a high level of functionality at an affordable price, ITAdvantage developed a software that would meet the needs of it's clients. ITAdvantage also included a number of improvements in the software that were now possible because of newer technology.